Shipping policy
Last Updated: September 18, 2026
Tablevoro is committed to providing a straightforward and transparent shipping experience for our customers.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our online store.
This policy applies to orders shipped within the United States.
1. Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders placed during weekends or U.S. federal holidays will generally begin processing on the next business day.
During periods of high order volume, promotions, holidays, or unexpected operational circumstances, processing may take additional time.
Once your order has shipped, tracking information will be provided when available.
2. Shipping Methods
We may use different shipping carriers and services depending on the product, destination, package size, weight, availability, and fulfillment arrangements.
Available shipping options, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.
3. Shipping Origin and Fulfillment
Orders may be fulfilled through fulfillment arrangements selected based on product availability, destination, package requirements, and other operational factors.
The fulfillment location and shipping carrier may vary by product or order.
Where applicable, shipment and tracking information will identify the carrier handling the shipment.
Important: Shipping origin information shown on this website and in Merchant Center should reflect the actual fulfillment arrangement used for orders.
4. Estimated Delivery Time
For most U.S. orders:
Processing Time:
1–3 business days
Transit Time:
Approximately 3–7 business days
Estimated Total Delivery Time:
Approximately 4–10 business days
Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.
Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, transportation conditions, and other circumstances outside our reasonable control.
5. SHIPPING COSTS
Free Shipping on Orders Over $50
For U.S. orders, standard shipping is free for orders over $50.
For orders below $50, a standard shipping fee of $3.00 will apply.
The applicable shipping charge will be displayed during checkout before payment is completed.
Shipping charges and free shipping eligibility are based on the order subtotal and the shipping rules applicable at the time of purchase.
6. Tracking Information
When tracking information is available, it may be provided after your order has shipped.
Please allow some time for the carrier's tracking system to update after the package enters transit.
Customers should use the tracking information provided to monitor shipment progress.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
If incorrect or incomplete address information causes a delivery problem, return, or reshipment, additional shipping charges may apply where permitted.
Please contact us as soon as possible if you notice an address error after placing an order.
8. Delivery Attempts
The carrier may make one or more delivery attempts depending on carrier policies and destination.
If delivery cannot be completed, the carrier may return the package to the sender or hold it at a designated location.
Customers should monitor tracking information and follow any instructions provided by the carrier.
9. Delayed Shipments
Delivery delays may occur due to:
- Severe weather
- Natural disasters
- Carrier delays
- Holidays and high shipping volume
- Incorrect or incomplete shipping information
- Transportation disruptions
- Other circumstances outside our reasonable control
When a shipment is delayed, customers may contact us with their order number and available tracking information.
10. Lost or Stolen Packages
If tracking information shows that a package has been delivered but you cannot locate it, please check the delivery area, mailroom, garage, household members, neighbors, and other locations where the carrier may have left the package.
Customers should also review the carrier's delivery information and contact the carrier when appropriate.
You may contact us and provide your order number and tracking information so that we can assist with reviewing the shipment status.
Tablevoro is not responsible for packages confirmed as delivered to the shipping address provided by the customer, except where otherwise required by applicable law.
11. Damaged Packages
If your order appears to have been damaged during transportation, please take photographs of:
- The shipping package
- The shipping label
- The damaged product
- Any visible damage to the packaging
Please contact us as soon as possible so that we can review the issue and determine the appropriate next steps.
12. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.
Please provide your order number and relevant photographs or other information when appropriate.
We will review the order details and assist with the issue in accordance with our applicable store policies.
13. Multiple-Product Orders
Products in the same order may be shipped separately depending on product availability, fulfillment arrangements, package size, destination, or other operational factors.
You may receive multiple packages or tracking numbers for a single order.
14. Pre-Order or Delayed Products
If a product is identified as a pre-order or has a specific estimated shipping date, the order may be processed according to the timeframe stated on the product page or at the time of purchase.
If the estimated shipping timeframe changes materially, we may provide an appropriate update.
15. Shipping Restrictions
We currently focus on shipping products to customers within the United States.
Certain products may have shipping restrictions because of size, weight, destination, carrier requirements, product characteristics, or other applicable restrictions.
If an order cannot be shipped to the provided destination, we will communicate with the customer as appropriate.
16. Delivery Estimates
All delivery estimates shown on our website are provided for informational purposes.
A shipping estimate does not constitute a guarantee of a specific delivery date unless expressly stated otherwise.
Estimated delivery time generally consists of order processing time plus carrier transit time.
17. Order Cancellation Due to Shipping Delays
If we are unable to fulfill an order within the applicable timeframe stated at the time of purchase, we will provide an appropriate update and handle any applicable cancellation or refund in accordance with our applicable store policies and applicable law.
Customers who have questions regarding a delayed order may contact us using the contact information provided below.
18. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping practices, fulfillment arrangements, services, or applicable requirements.
The most current version of this policy will be posted on this page.
19. Contact Us
ORCHARD DAILY PLATE LLC
Tablevoro
2436 Fillmore St
San Francisco, CA 94115
United States
Email: support@tablevoro.com
Phone: +1 917-607-7949
Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)
Closed on weekends and U.S. federal holidays
Website: https://tablevoro.com