Last Updated: September 18, 2026
1. What is Tablevoro?
Tablevoro is an online store operated by ORCHARD DAILY PLATE LLC, offering kitchen and dining products including dinnerware, bowls, plates, cups, mugs, flatware, chopsticks, servingware, and other tableware for everyday use.
2. How can I place an order?
Browse our products, select the item you would like to purchase, add it to your cart, and proceed to checkout.
Enter your shipping and payment information, review your order details, and complete your purchase.
After your order is successfully placed, you will receive an order confirmation.
3. What payment methods do you accept?
We accept the payment methods available and displayed during checkout.
Available payment options may vary depending on your location, device, and payment provider.
4. Can I cancel or change my order?
Please contact us as soon as possible after placing your order if you need to make a change or request a cancellation.
Because orders may enter processing or shipping shortly after purchase, we cannot guarantee that every cancellation or change request can be completed.
Once an order has shipped, cancellation may no longer be available.
5. How long does order processing take?
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders placed during weekends or holidays will generally begin processing on the next business day.
6. How long does shipping take?
For most U.S. orders, the estimated delivery time is:
Processing: 1–3 business days
Transit: Approximately 3–7 business days
Estimated total: Approximately 4–10 business days
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, and other circumstances.
7. Do you provide tracking information?
Yes. When tracking information is available, it may be provided after your order has shipped.
Please allow some time for the carrier's tracking system to update after shipment.
8. Do you ship within the United States?
Yes. Tablevoro currently focuses on shipping products to customers within the United States.
Available shipping methods and applicable shipping charges will be shown during checkout.
9. What should I do if my package is damaged?
Please inspect your package when it arrives.
If your product is damaged, defective, or otherwise affected during delivery, contact us as soon as possible and provide photos of:
• The product
• The damage or defect
• The shipping package
• The shipping label
We will review the situation and determine the appropriate resolution.
10. What if I receive the wrong product?
Please contact us as soon as possible and provide your order number and photos of the product you received.
After reviewing the issue, we may provide an appropriate solution such as a replacement or refund.
11. What is your return policy?
Eligible products may generally be returned within 30 days of the delivery date.
Products should be unused, in their original condition, and include applicable original packaging, accessories, and other included materials.
Please contact us before sending any product back.
12. Who pays for return shipping?
For returns caused by a change of mind, ordering the wrong item, or similar reasons not caused by Tablevoro, the customer is generally responsible for return shipping costs.
For damaged, defective, incorrect, or significantly misrepresented products, we will review the circumstances and determine the appropriate return shipping solution.
13. How long does a refund take?
Once an approved return has been received and inspected, the refund will be issued to the original payment method.
Refunds are normally processed within 5–10 business days after the returned product has been received and approved.
Your payment provider or financial institution may require additional processing time.
14. Can I exchange an item?
Exchanges may be available depending on product availability.
Please contact us before returning the item you would like to exchange.
If the requested replacement is unavailable, we may instead issue a refund in accordance with our Return & Refund Policy.
15. What if my tracking says “Delivered” but I cannot find my package?
Please first check your delivery area, mailbox, mailroom, garage, household members, neighbors, and any other designated delivery location.
You may also contact the shipping carrier for additional information.
If you still cannot locate the package, contact us with your order number and tracking information.
16. Can I change my shipping address after placing an order?
Please contact us as soon as possible if you entered an incorrect shipping address.
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after the order has been processed or shipped.
17. Where can I find your store policies?
You can review our:
Privacy Policy
Terms of Service
Shipping Policy
Return & Refund Policy
Legal Notice
These policies provide additional information about our store, orders, shipping, returns, refunds, and privacy practices.
18. How can I contact Tablevoro?
Tablevoro
ORCHARD DAILY PLATE LLC
2436 Fillmore St
San Francisco, CA 94115
United States
Email: support@tablevoro.com
Phone: +1 917-607-7949
Website: https://tablevoro.com